Custom Printing


Advantage of Xinqicai Printing


Select From Our Designs

Select designs that best fit your needs from our stock and place your order to have the designs that fit your needs.

View Our Designs

Upload Your Design

Provide us with your AI, EPS or PDF file and we will produce the digital sample for you before the mass production.

Upload

Let Us Design One For You

If you don’t have clear ideas yet, tell us a little bit about your project. We will work together to create a notebook that will surely inspire you.

Get Started

Custom Process


Custom Process

1.Inquiry

Reply within 24 hours

Custom Process

2.Quotation

Sample Production 5 - 7 days

Custom Process

3.Sample

Custom Process

4.Deposit

15 - 20 days

Custom Process

5.Production

Custom Process

6.Quality Control

Custom Process

7.Balance Payment

15-20 delivery day

Custom Process

8.Shipment

Repeat Order

FAQ


Can customized products be modified or returned?

Since customized products are made according to your personalized requirements, they generally do not support non-reasonable returns or exchanges. However, if there are quality issues with the product or it does not conform to the agreed plan, we will provide free adjustments or remakes. We will confirm details such as design drafts, sizes, and materials with you before placing the order, and arrange production only after your confirmation.

How are customized products packaged and shipped?

We provide export-grade five-layer corrugated cartons to ensure that products are protected from collisions during transportation. If you need special packaging (such as gift boxes, custom LOGO packaging, etc.), please inform us in advance. We will provide solutions according to your needs, and additional fees may apply.

Shipping methods include express delivery, sea freight, air freight, etc. The specific timeliness and costs are calculated based on the destination and product weight.

How long does it take to complete customized products?

The production cycle of customized products depends on the complexity of the product, material supply, and order quantity. Under normal circumstances, we will provide samples or design documents within 3-7 working days after confirming the requirements.

Mass production may take 18-22 working days (the specific time is subject to communication). If you have urgent needs, we can provide expedited services, and additional fees may apply.

Can you help to provide design?

Our company has a professional design team and currently has some designs. What kind of style are you looking for? I can send pictures for your choosing.

How can I make sure the mass goods quality?

Normally our other customers will order pre-production samples before the mass goods. After you approve the pre-production samples, we will produce according to the samples and your updated file. 
During the production process, we will have internal QC to check the raw materials/printing effect/surface treatment/product structure/packaging. After the completion of production , we will send you product pictures and video for double confirm before shipment. 
Or you can arrange a third-party inspection company to inspect the goods.

Does the product have after-sales guarantee?

Yes, if there is any product issue after receiving the order, pls feel free to contact us
We have a professional after-sales processing team. If there are quality problems with our products, please feel free to raise them. We will provide a solution that satisfies both parties based on your feedback.

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